PRIVACY POLICY
1. INTRODUCTION
Hit It Longer (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, golf instruction services, memberships, courses, products, and related services (collectively, the “Services”).
This Privacy Policy explains what information we may collect, how we use it, how it may be shared with service providers, and the choices you may have regarding your information.
By using https://hititlonger.com or our Services, you acknowledge the practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us when you create an account, purchase a membership or product, submit a form, contact us, request information, participate in our programs, or otherwise interact with our Services.
This information may include:
- Name
- Email address
- Phone number
- Account and membership information
- Subscription and purchase information
- Billing and transaction information
- Information you provide when contacting customer support
- Responses to forms, surveys, questionnaires, or other communications
- Information you voluntarily provide about your golf goals, interests, or preferences
3. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website or use our Services, certain technical information may be collected automatically by our website, hosting providers, analytics tools, or other service providers.
This information may include:
- IP address or approximate location information derived from an IP address
- Browser type and version
- Operating system
- Device type
- Pages or content viewed
- Referring and exit pages
- Date and time of visits
- General website usage and interaction information
4. KAJABI MEMBERSHIPS AND MEMBER INFORMATION
Hit It Longer uses Kajabi as the primary platform for our membership experience. Kajabi is used to provide and manage access to membership content, courses, lessons, member accounts, and related membership features.
When you purchase a Hit It Longer membership through Kajabi, information necessary to create and administer your membership may be collected and stored by Kajabi. This may include your name, email address, account information, membership level, subscription status, and transaction-related information.
For Kajabi memberships, Kajabi Payments is used as the payment-processing service for membership transactions. Payment information is processed through the applicable payment-processing infrastructure rather than being stored directly by Hit It Longer for ordinary membership payment processing.
We may receive information about your membership and subscription from Kajabi so that we can administer your account, provide customer support, communicate with you, manage membership-related services, and operate our business.
5. GOHIGHLEVEL AND MARKETING INFORMATION
Hit It Longer uses GoHighLevel (“GHL”) for certain customer relationship management, marketing, communication, automation, and related business functions.
When you become a Hit It Longer member or otherwise interact with our Services, certain information may be passed from our membership systems to GoHighLevel for legitimate business purposes. Depending on the interaction, this information may include your name, email address, phone number, membership status, subscription information, purchase information, and other information reasonably necessary for customer relationship management and marketing.
Information provided to GoHighLevel may be used to send educational communications, membership-related communications, promotional communications, follow-up messages, product offers, and other communications from Hit It Longer.
We do not sell, rent, or trade your personal information to third parties for their own independent marketing purposes.
GoHighLevel processes information on behalf of Hit It Longer for the business purposes for which we use the platform. Your use of our Services does not give GoHighLevel an independent right to use your information for its own unrelated marketing purposes.
6. ADDITIONAL PRODUCTS AND UPSELLS
In addition to Kajabi memberships, Hit It Longer may offer separate products, services, training programs, instructional materials, upgrades, special offers, and other purchases (“Additional Products”).
These Additional Products are separate from your Kajabi membership and may be purchased through payment forms provided by GoHighLevel.
When you purchase an Additional Product through a GoHighLevel payment form, information necessary to complete and administer the transaction may be processed by GoHighLevel and its payment-processing providers.
Payments for Additional Products purchased through GoHighLevel payment forms are processed using Stripe. Stripe may process payment-card and transaction information necessary to complete the purchase and, where applicable, process refunds.
Hit It Longer does not need to receive or store your complete payment-card number in order to administer these transactions. Payment information is handled through the applicable payment-processing systems.
7. HOW WE USE PERSONAL INFORMATION
We may use personal information for legitimate business purposes, including:
- Creating and administering user accounts and memberships
- Providing access to golf instruction, courses, lessons, and other content
- Processing and administering memberships and purchases
- Processing refunds when applicable
- Providing customer service and responding to inquiries
- Sending transactional and service-related communications
- Sending marketing and educational communications
- Managing customer relationships
- Understanding how users interact with our website and Services
- Improving our website, content, products, and Services
- Preventing fraud, abuse, unauthorized access, and other security issues
- Maintaining business, accounting, tax, and transaction records
- Complying with legal obligations and enforcing our agreements
8. PAYMENT INFORMATION
Different types of purchases may use different payment systems.
Kajabi memberships: Membership subscriptions are administered through Kajabi, with Kajabi Payments used for membership payment processing.
Additional Products and upsells: Separate purchases offered through GoHighLevel payment forms use Stripe for payment processing and, where applicable, refunds.
We may receive transaction details such as the product purchased, amount paid, payment status, refund status, and related information necessary to administer your customer relationship. Payment processors may independently collect and process payment information in accordance with their own privacy policies and terms.
9. COOKIES AND SIMILAR TECHNOLOGIES
Our website and third-party service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, maintain sessions, understand website usage, measure marketing activity, and improve the user experience.
Some cookies may be necessary for website or membership functionality, while others may be used for analytics, marketing, or other purposes.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may cause some website or membership features to function differently or not function properly.
10. ANALYTICS AND WEBSITE USAGE
We may use analytics and related technologies to understand how visitors use our website and Services. This may include information about pages visited, traffic sources, device information, general geographic information, and interactions with website features.
Analytics information may be used to improve website performance, content, user experience, advertising effectiveness, and business operations.
11. CUSTOMER-SUBMITTED FILES AND CONTENT
If you voluntarily submit files, images, photographs, videos, documents, screenshots, feedback, or other materials to Hit It Longer through our website, membership platform, email, forms, or other communication channels, we may collect and store those materials as necessary to provide the requested Services.
Customer-submitted materials may be used for legitimate business purposes, including:
- Providing customer support
- Responding to questions or requests
- Reviewing information submitted through forms
- Providing or improving golf instruction and Services
- Maintaining business records
- Resolving disputes or transaction issues
We do not sell, rent, or share customer-submitted materials with third parties for their own marketing purposes.
12. SHARING OF PERSONAL INFORMATION
We may share personal information with trusted service providers when reasonably necessary to operate our business and provide our Services.
These service providers may include:
- Kajabi and Kajabi Payments for membership management, content delivery, account administration, and membership payment processing
- GoHighLevel for customer relationship management, marketing, communications, automation, and certain payment forms
- Stripe for payment processing and applicable refunds for purchases made through GoHighLevel payment forms
- Website hosting and technical service providers
- Email and communications providers
- Analytics and website-performance providers
- Professional advisors, such as attorneys, accountants, or other service providers, when reasonably necessary
Service providers are permitted to process information for the purposes for which we engage them and subject to applicable contractual, legal, or operational requirements.
We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect the rights, property, security, or safety of Hit It Longer, our users, or others.
13. WE DO NOT SELL OR RENT PERSONAL INFORMATION
Hit It Longer does not sell, rent, or trade your personal information.
We may use service providers to process information on our behalf, including Kajabi, GoHighLevel, Stripe, hosting providers, communications providers, and other vendors necessary to operate our Services. This type of service-provider relationship is different from selling or renting your personal information.
14. MARKETING COMMUNICATIONS
We may use your contact information to send educational, promotional, marketing, and service-related communications about Hit It Longer, including information about memberships, golf instruction, products, programs, special offers, and other Services.
You may unsubscribe from promotional email communications by using the unsubscribe link provided in the applicable email.
Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications that are necessary to administer your membership, account, purchases, payments, refunds, security, or other requested Services.
Where applicable, text-message marketing will be subject to the consent and opt-out terms presented when you subscribe to those messages.
15. THIRD-PARTY SERVICES AND PRIVACY POLICIES
Our Services depend on third-party platforms and providers. These providers may collect or process information in connection with their services.
Important third-party platforms used by Hit It Longer include Kajabi, Kajabi Payments, GoHighLevel, and Stripe.
Third-party providers maintain their own terms and privacy policies. We encourage you to review the applicable privacy policies of third-party providers when you use their services or provide information through their systems.
We are not responsible for the independent privacy practices, security practices, or content of third-party websites or services that we do not control.
16. DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no method of transmitting or storing information electronically is guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted through the internet or stored by third-party service providers.
17. DATA RETENTION
We may retain personal information for as long as reasonably necessary to provide our Services, administer memberships and purchases, maintain business and transaction records, provide customer support, resolve disputes, prevent fraud, comply with legal obligations, and otherwise operate our business.
Different types of information may be retained for different periods depending on the purpose for which the information was collected and applicable legal or business requirements.
18. ACCOUNT AND MEMBERSHIP INFORMATION
If you have a Hit It Longer account or membership, certain account and membership information may remain in our systems and in the systems of our service providers after cancellation when reasonably necessary for recordkeeping, legal compliance, fraud prevention, accounting, customer service, dispute resolution, or other legitimate business purposes.
Canceling a membership does not necessarily result in immediate deletion of all information associated with the account.
19. YOUR PRIVACY RIGHTS AND REQUESTS
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.
You may contact us using the information below to ask questions about your personal information or submit a privacy-related request. We may need to verify your identity before completing certain requests.
Some information may be retained when required or permitted by law or when reasonably necessary for legitimate business purposes, such as accounting, security, fraud prevention, dispute resolution, or maintaining transaction records.
20. CHILDREN'S PRIVACY
Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13 through our Services.
If you believe that a child under 13 has provided personal information to us, please contact us so that we can review and take appropriate action.
21. LINKS TO OTHER WEBSITES
Our Website or Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy policies, security practices, content, or practices of third-party websites that we do not control.
Your interactions with third-party websites are governed by the privacy policies and terms of those third parties.
22. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, legal requirements, or other circumstances.
When we make changes, we may update the “Last Updated” date at the top of this Privacy Policy. Your continued use of the Website or Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by law.
23. CALIFORNIA PRIVACY INFORMATION
California residents may have additional privacy rights under applicable California privacy laws. Depending on the circumstances and applicable law, these rights may include rights concerning access to, correction of, or deletion of personal information, as well as certain rights concerning the use and disclosure of personal information.
Hit It Longer does not sell or rent personal information. If you are a California resident and would like to submit a privacy request, please contact us using the information below.
24. LEGAL AND BUSINESS DISCLOSURES
We may disclose personal information when we reasonably believe disclosure is necessary to comply with a legal obligation, respond to lawful requests, protect our rights or property, enforce our agreements, investigate fraud or security issues, or protect the safety of our users or others.
We may also transfer information as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.
25. YOUR RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION
You may contact Hit It Longer to request deletion of personal information that we maintain about you, subject to applicable law and applicable exceptions.
Upon receiving a verified request, we will review the request and delete information that we are legally and operationally permitted to delete.
We may retain certain information when reasonably necessary for legal, accounting, tax, security, fraud-prevention, dispute-resolution, transaction-recordkeeping, or other legitimate business purposes, or when retention is otherwise required or permitted by law.
Because some information is processed by third-party service providers such as Kajabi, GoHighLevel, and Stripe, certain deletion requests may require coordination with those providers or may be subject to their applicable retention requirements.
26. CONTACT INFORMATION
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:
Hit It Longer
6816 Poppyview Drive
Oak Park, CA 91377
Email: support@hititlonger.com
